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Prosperity Through Technical Efficiency Strategic Plan for FMoCIDE |
Servicom
Servicom
NIGCOMSAT LTD is a customer-focused organization which prides itself on prompt efficient service delivery.
We are moving with the dynamism of the technology revolution by constantly modernizing the way our operations and services are delivered. We are totally committed to providing support for our clients by providing high-quality, reliable and professional services.
We will emphasize the necessity of service excellence and the dissemination through corporate culture of the attitude that customer comes first.
The company’s management welcomes constructive criticisms, suggestions, information, complaints and feedback from any member of the public or organization, either in any event of service failure and/or dissatisfaction of service delivery at any of NIGCOMSAT Service Window.
In the event of failure of service delivery, NIGCOMSAT undertakes to address the situation in accordance with the terms and conditions stipulated in the relevant contractual agreements and guarantees it within available resources of the company.
Please send all constructive criticisms, suggestions, information, and complaints concerning NIGCOMSAT LTD’s service to servicom@nigcomsat.gov.ng
Customer Complaint and Survey Forms
As one of NIGCOMSAT's valued customers, we would be grateful if you could download and fill the survey forms below. Completed forms should be kindly sent to the email servicom@nigcomsat.gov.ng